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Supplier Name:
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Address:
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City:
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State:
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Zip:
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Phone:
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Fax:
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Respondent Name:
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Respondent Title:
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Date Completed:
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Is your company ISO registered?
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If yes, please send a copy of your certificate in lieu of completing this survey.If no, please answer the following questions:
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1. ) Management Responsibility / Quality Systems
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1. Have you established and maintained a documented quality system?
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2. Has management documented its policy on quality?
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3. Does management review the quality system to ensure the effectiveness?
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4. Is management review documented?
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5. Is the commitment to quality known by all employees?
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Comments:
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2.) Contract Review
1. Does your company perform contract review prior to accepting an order?
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Comments:
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3.) Document Control
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1. Are there procedures for the creation, approval, and changes to a document?
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2. Are current copies of necessary documents accessible where needed?
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Comments:
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4.) Purchasing
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1. Is the ability to meet your requirements criteria for selecting a supplier?
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2. Do you have an approved suppliers list?
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3. Do you review and approve purchasing documents for accuracy prior to release?
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4. Is the product or service ordered clearly described on purchasing documents?
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Comments:
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5.) Training
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1. Have all personnel received the necessary training in accordance with documented procedures?
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Comments:
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6.) Servicing
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1. If applicable, does your procedures document how servicing will meet the requirements of the Customer?
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Comments:
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7.) Products Identification and Traceability
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1. Does each batch or lot have its own unique identification?
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2. Is this identification maintained through out production and delivery?
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3. Can this product be traced from any point of manufacture or delivery?
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Comments:
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8.) Process Control
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1. Do line personnel perform their job in accordance with documented work instructions?
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2. Is there a system to change processes and record changes made coincident with Customer notification?
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Comments:
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9.) Handling, Storage, Packaging, Preservation and Delivery
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1. Do you have documented procedures for the handling, storage, packaging, preservation and delivery?
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2. Do you require 100% on time delivery?
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Comments
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10.) Quality Records
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1. Are your product records for quality identified, readily retrievable, and legible?
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2. Have you established retention times for quality records?
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Comments:
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11.) Inspection and Testing
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1. Do you have a system to ensure incoming materials are not used until verified?
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2. Do you document the results of the inspection and testing?
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3. Do you have a system to identify and separate non-conforming materials?
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Comments
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12.) Inspection, Measuring and Test Equipment
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1. Do you identify and control all inspection, measuring and test equipment?
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2. Do you have written calibration procedures?
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3. Do you have a positive recall system to identify equipment due for calibration?
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4. Are all standards traceable to N.I.S.T. or an equivalent accepted industry standard?
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5. Do you have a system to identify the calibration status of all equipment?
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Comments:
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13.) Non-conforming Material / Corrective Action
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1. Do you have documented procedures for review and disposition of non-conforming materials?
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2. Do you re-inspect product that has been reworked or repaired?
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3. Do you have documented procedures for the handling of Customer complaints?
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4. Do you have documented procedures for handling corrective actions?
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5. Do you have a system for prioritizing problems?
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Comments:
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14.) Statistical Techniques
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1. Where applicable, do your procedures identify the need for statistical techniques?
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2. Are statistical applications implemented within your processes?
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Comments:
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